OTRS Business Solution™: Conquer a sea of diverse operating scenarios and optimize your internal and external communication for more service quality

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Features OTRS Business Solution™_EN

Benefit from the sleek framework of OTRS and an exclusive set of additional Business Features that you can flexibly activate or deactivate according to your deployment scenarios.

Services OTRS Business Solution™_EN

With OTRS you will have an experienced team at your side, providing you with professional services. What’s more, you will benefit from regular free updates and the best OTRS security and support.

Your benefits are clear to see:

  • Integrated Business Features such as Chat and Ticket Timeline View
  • Free choice of exclusive features
  • Installation and configuration carried out by our consultants
  • Regular, free updates
  • ITIL® compatible Service Management
  • Use OTRS Business Solution5s on your mobile devices

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Read more in our brochure



Consulting & Services: General Information

Find allgeneral information here about the content and the procedure of our consulting services.


Integration of 3rd party solutions & OTRS

Read more about how you can integrate our customer service software OTRS with 3rd party solutions.


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