Precios de nuestra OTRS Business Solution™ – Un software de mesa de ayuda de primera clase que incluye funciones exclusivas y una asistencia excelente

Disfrute de un sistema de tickets perfectamente implementado, conviértase en un experto con nuestros cursos de formación de OTRS y relájese gracias a nuestro equipo de asistencia. Nos preocupamos de instalar las actualizaciones de OTRS y de los problemas que surjan.

Con la OTRS Business Solution™ le esperan…

…un todoterreno comprobado…

  • Funciones básicas con > 1.400 configuraciones
  • Funciones de negocio para el uso profesional de OTRS
  • Hasta 44 funciones de selección libre
  • Funcionamiento en entornos de alta disponibilidad

…con un equipo profesional

  • Consultoría y formación por parte de nuestros expertos
  • Asistencia a clientes con garantía de actualizaciones y tiempos de reacción y solución fiables.
  • Descuentos atractivos para desarrollos individuales, formaciones y jornadas de consultoría adicionales

Saber más

Precio

BASIC PROFESSIONAL ENTERPRISE 
Precio US$ 4,995 / 4.995 EUR  US$ 9,995 / 8.595 EUR  US$ 29,995 / 23.995 EUR 
Precio de consultoría inicial e implementación desde US$ 3,570
desde 2.970 €
desde US$ 7,140
desde 5.940 €
desde US$ 15,470
desde 12.870 €

Paquetes de SMS

Small Medium Large
SMS 10.000 20.000 50.000
Precio US$ 1,699 / 1.499 €
US$ 3,199 / 2.799 €
US$ 5,999 / 5.299 €

Servicios para el módulo OTRS::ITSM

BASIC PROFESSIONAL ENTERPRISE 
Paquete de asesoramiento ITSM 1 día 3 días 5 días
Curso de administrador ITSM 1 día 1 día
Precio US$ 1,190 / 990 € US$ 4,760 / 3.960 € US$ 7,140 / 6.930 €

Descuentos & Servicios opcionales

BASIC PROFESSIONAL ENTERPRISE
Descuento en los desarrollos de ampliaciones individuales de OTRS 5 % 10 %
Descuento en la migración de los desarrollos de OTRS existentes 5 % 10 % 15 %
Descuento en las tarifas diarias de consultoría 20 % 30 %
Descuento en los cursos de formación públicos de OTRS 30 % 60 % 100 % 
Programa de visitas de consultoría in situ  Opcional Opcional Opcional
Curso de formación individual in situ  Opcional Opcional Opcional
Programa de revisiones del entorno y el rendimiento de OTRS  Opcional Opcional Opcional

llámenos


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