((OTRS)) Community Edition Release Notes

((OTRS)) Community Edition 6 has reached the end of support and maintenance. As of January 1st 2021, ((OTRS)) Community Edition 6 no longer received updates.

The latest OTRS Release Notes are now published exclusively on OTRS.com.  We recommend users of the ((OTRS)) Community Edition note these and upgrade to the latest OTRS version.

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April 27, 2020 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® V3-compliant IT service management software OTRS::ITSM, today announces the first release of the OTRS FAQ 6 patch level 26. Please note that from now
April 27, 2020 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® V3-compliant IT service management software OTRS::ITSM, today announces the first release of the module OTRS Clone DB 6 patch level 9. Please note that