O que é o OTRS?

Open Technology

OTRS é um dos sistemas de tickets mais flexíveis, é baseado na Web e é utilizado para Atendimento ao Cliente, Help Desk e Gestão de Serviços de TI. Com uma implementação rápida e uma fácil personalização às suas necessidades, ajuda-o a reduzir custos e a aumentar a eficiência e a transparência da sua comunicação comercial.

Real Service

Como fornecedor do OTRS, o Grupo OTRS disponibiliza uma ampla gama de serviços para lhe proporcionar uma solução OTRS que destacará sua Administração de Serviços e seu Serviço ao Cliente. Todos os nossos clientes desfrutam de consultoria profissional, treinamentos, desenvolvimento personalizado e suporte.


Veja como o OTRS suporta seu negócio!

Serviço Máximo – Esforço Mínimo!

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Gestão de Serviços de TI e atendimento ao cliente num pacote incrivelmente atraente! De implementação leve e rápida. Gerido por Experts em OTRS.

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Os benefícios do OTRS

Testado e Aprovado

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Para Help Desk, Gestão de Serviços de TI, Gestão de Processos, Gestão de Mudanças e muito mais.

Alta Flexibilidade

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Adicione funcionalidades extra exatamente como precisa - com um grande conjunto de recursos livremente selecionáveis.

Uma equipe profissional

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o Desfrute de um sistema de gestão de tickets perfeitamente projetado e configurado e seja treinado como um expert em OTRS.

Suporte

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Solução aprofundada de problemas e atualizações de software confiáveis - Tudo incluído.


O OTRS está disponível em

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idiomas


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Em campeões ocultos, em empresas de média dimensão e corporações mundialmente famosas


Os serviços OTRS são utilizados por

organizações em todo o mundo

Telefone para nós


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Unfortunately there was an error activating your OTRS-ID. Please try again later or contact us if the error persists. Thank you. [ Error-Code: MissingValue ] Unfortunately there was an error activating your OTRS-ID. Please try again later or contact us if the error persists. Thank you. [ Error-Code: NotExistingOTRSID ] Unfortunately there was an error activating your OTRS-ID. Please try again later or contact us if the error persists. Thank you. [ Error-Code: InvalidToken ] Unfortunately there was an error activating your OTRS-ID. Please try again later or contact us if the error persists. Thank you. [ Error-Code: CustomerUserUpdate ] Unfortunately there was an error activating your OTRS-ID. Please try again later or contact us if the error persists. Thank you. [ Error-Code: NoSession ] Unfortunately there was an error activating your OTRS-ID. Please try again later or contact us if the error persists. Thank you. [ Error-Code: FreeTrialLimitReached ]

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This domain is unfortunately not allowed or already in use. Please try another one. Please enter a domain name. Your session has timed out. Please log in again. Your session has timed out. Please log in again. There was unfortunately an error while creating your instance. Please try again later. If the error persists, please contact us. Thank you. [ Error-Code: InstanceCreation ] There was unfortunately an error while creating your instance. Please try again later. If the error persists, please contact us. Thank you. [ Error-Code: SystemRegistration ] There was unfortunately an error while creating your instance. Please try again later. If the error persists, please contact us. Thank you. [ Error-Code: InstanceSetRegistrationData ] There was unfortunately an error while creating your instance. Please try again later. If the error persists, please contact us. Thank you. [ Error-Code: SystemRegistrationDataUpdate ] There was unfortunately an error while creating your instance. Please try again later. If the error persists, please contact us. Thank you. [ Error-Code: InstanceUpdateRegistrationData ]

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