Security Advisory 2017-01: Security Update for OTRS Business Solution™

January 2017

  January 24, 2017 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Please send information regarding vulnerabilities in OTRS to: security@otrs.org PGP Key pub 2048R/9C227C6B 2011-03-21 [expires at: 2017-08-20] uid OTRS Security Team <security@otrs.org> GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22

Read More

Release Notes: OTRS Business Solution 5s Patch Level 15

January 2017

  January 24, 2017 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the fifteenth patch level release of its OTRS Business Solution™ 5s.   Release Details Release name: OTRS Business Solution™ 5s Patch Level 15 Release date: January 24, 2017 Release

Read More

Release Notes: OTRS 5s Patch Level 16

January 2017

January 24, 2017 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 16th patch level release of OTRS 5s. Release Details Release name: OTRS 5s Patch Level 16 Release date: January 24, 2017 Release type: patch level Please note, that from

Read More

Release Notes: OTRS::ITSM Module 5s Patch Level 16

January 2017

  January 24, 2017 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the sixteenth patch level release of the OTRS::ITSM Module 5s. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following

Read More

Release Notes: OTRS 4 Patch Level 21

January 2017

  January 24, 2017 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 21st patch level release of OTRS 4.   Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.

Read More

Release Notes: OTRS::ITSM Module 4 Patch Level 21

January 2017

  January 24, 2017 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 21st patch level release of the OTRS::ITSM Module 4. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

Read More

Release Notes: OTRS Appointment Calendar 5 Patch Level 2

December 2016

December 20, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS Appointment Calendar 5 Patch Level 2. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

Read More

Release Notes: OTRS Business Solution 5s Patch Level 14

December 2016

  December 13, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the fourteenth patch level release of its OTRS Business Solution™ 5s.   Release Details Release name: OTRS Business Solution™ 5s Patch Level 14 Release date: December 13, 2016 Release

Read More

Release Notes: OTRS 5s Patch Level 15

December 2016

December 13, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 15th patch level release of OTRS 5s. Release Details Release name: OTRS 5s Patch Level 15 Release date: December 13, 2016 Release type: patch level Please note, that from

Read More

Release Notes: OTRS::ITSM Module 5s Patch Level 15

December 2016

  December 13, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the fifteenth patch level release of the OTRS::ITSM Module 5s. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following

Read More