How can we help you?

Please contact us whether you want to use OTRS Business Solution™ Managed in the cloud or the OTRS Business Solution™ installed on your own infrastructure, we are happy to answer questions about customizations, migration, consulting, training or additional, freely selectable OTRS Business Solution™ Features that will make your OTRS software even better.

Contact us at:

North America:

Phone: +1 408 549 1717

Fax: +1 408 512 1748


Phone: +52 55 1168 9664


Phone: +55 11 41308205

Hong Kong

Phone: +852 5803 5820


Phone: +603 2725 8088

Fax: +603 2035 8099

Or just create a ticket in our OTRS Customer Portal

Create your personal OTRS-ID and enjoy following benefits:

  • Try OTRS Business SolutionManaged 30 days for free
  • Your direct line to us
  • OTRS newsletter with important release information
  • and much more